Passports and original ID
Keep them out of gift boxes. We use express envelopes or small packs and a contents description that says documents — not “personal effects.”
Documents do not belong in a mixed gift carton. We book DHL Express and FedEx from Newton for immigration packs, university envelopes, and contracts that have to show up in 4–7 working days — quoted in CAD, tracked, no “it should be fine.”
Immigration packets, IRCC correspondence, university offer letters, transcripts, contracts, and original IDs leave this desk on DHL or FedEx — not on a 10–15 day economy India carton. The FineEx counter at 12950 80 Ave, Unit 4 (Newton) weighs the envelope, quotes in CAD, and tells you the same-day cutoff instead of promising overnight we cannot keep.
Pickup runs through Surrey, Delta, Langley, Richmond, Vancouver, and Abbotsford. Law offices and clinics that ship every week should call so we are not re-asking the destination format each time.
Keep them out of gift boxes. We use express envelopes or small packs and a contents description that says documents — not “personal effects.”
Offer letters, transcripts, and affidavit stacks. Ask whether the receiver accepts courier (many campuses do; some government counters do not).
Hard copies with a bid deadline. Friday afternoon walk-ins may miss the uplift — we will say so rather than take the money and shrug.
India documents can go DHL, FedEx, or a DTDC express document product when the date is not brutal. USA, UK, and EU packets are usually DHL or FedEx from this counter. You see the CAD number and the working-day window before we print.
Economy 10–15 days exists for papers that can wait. We will not upsell express on a thank-you letter. We will not downsell economy on a visa appointment.

Receiver name exactly as it should appear, street address (watch P.O. box restrictions), city, postal/ZIP/PIN, and a phone that gets answered.
Sender ID and a Lower Mainland callback number. If customs or the linehaul queries the packet, we need to reach you.
India: receiver KYC still applies on many products even for documents. Bring Aadhaar or passport details for the person taking delivery.
No USB sticks, power banks, or “a small gift” tucked in the envelope. That turns a document rate into a merchandise problem.

If the hearing is in three days, we will tell you express from Surrey may already be too late. Better to hear it at the desk than after payment.
Documents are usually a few hundred grams. We still measure if you insist on a rigid case that volumetric-prices like a carton.
You get the number before you leave. Economy is only offered if you said the date is flexible.
Customer Reviews
Rated 4.8★ from 600 Google reviews — FineEx quotes DHL and FedEx for documents from Surrey with a cutoff you can plan around.
Sent a package from Canada to India and the cost is reasonable. Sahil did a great job in helping us pack the stuff.
I visited DTDC Courier again today and had another great experience. Pritesh and Sahil were both extremely helpful and professional.
Excellent courier service! The staff was very friendly, professional, and helpful throughout the process. They packed my parcel carefully.
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Ready to ship?
Destination city, whether it is documents-only, and the date it must arrive. We tell you if express 4–7 days still makes that date.
Typically 4–7 working days after we hand the packet to DHL or FedEx, depending on destination and customs. It is not overnight to India or the US from this counter unless a specific product and cutoff say so.
Yes, as an express document shipment with a proper receiver address and KYC where the carrier requires it. Do not bury a passport in a clothes carton on economy.
Yes. DHL and FedEx from 12950 80 Ave, Unit 4 cover those lanes. Bring the destination format (ZIP vs postcode) and a phone number for the receiver.
Yes — it depends on the carrier and the day of week. Call +1 (604) 592-8585 or walk in and ask before you leave the office with a 4:30 pm packet you assume will fly that night.
Yes, pickup is available across the Lower Mainland. For a single envelope, drop-off at the Newton desk is usually faster and has no pickup fee.